Privacy Policy
Last Updated: January 19, 2026
Introduction
Synchrony Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number, company name)
- Information submitted through contact forms or consultation requests
- Professional information related to your research or device development needs
- Communications you have with us
Analytics and Tracking
By using this website, you consent to our use of Google Analytics and Google Search Console to analyze site traffic and improve user experience. These services collect information such as:
- Pages visited and time spent on pages
- Browser type and operating system
- Referring website or source
- Geographic location (city/country level)
- Device type and screen resolution
Email Communications Consent
By submitting your email address through any form on this site, you consent to receive communications from Synchrony Labs regarding our services, research capabilities, and relevant industry information. You may opt out of these communications at any time by:
- Clicking the "unsubscribe" link in any email we send
- Contacting us directly at sales@synchronylabs.com
- Sending a written request to our business address
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and consultation requests
- Provide information about our preclinical research services
- Improve our website and service offerings
- Send you relevant updates about our capabilities and services
- Comply with legal obligations and industry regulations
- Analyze website traffic and user behavior to enhance user experience
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences, though disabling cookies may affect site functionality.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business (subject to confidentiality agreements)
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of our clients and the public
- In connection with a business transaction such as a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct or update inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where we rely on consent to process your data
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Synchrony Labs
Email: sales@synchronylabs.com
Phone: 919-541-9977 ext. 105
Toll Free: 877-453-1179