Terms of Service
Last Updated: January 19, 2026
Acceptance of Terms
By accessing and using the Synchrony Labs website ("Site") and services, you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services. We reserve the right to modify these Terms at any time, and your continued use of the Site constitutes acceptance of any changes.
Description of Services
Synchrony Labs is a preclinical contract research organization (CRO) specializing in cardiovascular, neurovascular, gastrointestinal, and other medical device testing and validation services. Our services include but are not limited to:
- Preclinical device testing and validation
- Regulatory support for medical device development
- Biocompatibility and safety testing
- Research consultation and study design
- Technical expertise in specialized medical device categories
Use of Website
You agree to use this Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
- Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
- Use any automated system, including robots, spiders, or scrapers, to access the Site for any purpose
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
- Introduce any viruses, trojan horses, worms, logic bombs, or other harmful material
- Attempt to reverse engineer, decompile, or disassemble any software or technology on the Site
Intellectual Property Rights
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Synchrony Labs, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our Site without prior written consent from Synchrony Labs.
Service Agreements
These Terms govern your use of our website and general information about our services. Specific research services, testing protocols, and consulting engagements are subject to separate written agreements that will include detailed scope of work, deliverables, timelines, confidentiality provisions, and pricing. Those agreements supersede these Terms with respect to the specific services provided.
Confidentiality
We understand the sensitive and proprietary nature of medical device development. Information shared with us through consultation requests or service inquiries will be treated as confidential. Formal confidentiality agreements will be executed prior to the disclosure of any detailed technical or proprietary information related to specific projects or devices.
Disclaimer of Warranties
THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN A WRITTEN AGREEMENT. SYNCHRONY LABS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SYNCHRONY LABS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL SYNCHRONY LABS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. This limitation of liability applies to the use of this website and general information provided herein. Specific service agreements may contain different liability provisions appropriate to the scope and nature of the preclinical research services being provided.
Professional Services Disclaimer
Information provided on this Site is for general informational purposes only and does not constitute professional advice, regulatory guidance, or a guarantee of regulatory approval. Specific testing requirements, regulatory pathways, and approval strategies depend on numerous factors unique to each device and jurisdiction. Formal professional services and recommendations are provided only through executed service agreements.
Indemnification
You agree to defend, indemnify, and hold harmless Synchrony Labs, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and Synchrony Labs for any purpose concerning these Terms or the parties' obligations hereunder shall be brought exclusively in the federal or state courts located in New York County, New York.
Dispute Resolution
In the event of any dispute arising from or related to these Terms or use of the Site, the parties agree to first attempt to resolve the dispute through good faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue other legal remedies available under applicable law.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired, and such provision shall be deemed modified to the minimum extent necessary to make such provision valid, legal, and enforceable.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies published on the Site, constitute the entire agreement between you and Synchrony Labs regarding your use of the Site and supersede all prior agreements and understandings regarding such subject matter.
Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our data practices.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Synchrony Labs
Email: sales@synchronylabs.com
Phone: 919-541-9977 ext. 105
Toll Free: 877-453-1179